Horsewood Shipping: Cost, Tracking and Delivery Problems
Written by the Horsewood Daily editorial team
Last updated · Who reviewed this page · How we write and review
Horsewood ships from the US unless the sales page says otherwise, and tracking arrives in your order email. The 6-bottle pack ships free in the US. The 2- and 3-bottle packs add a fee shown at checkout. Delivery times and international shipping are not published, so call +1 (302) 200-3480 if you need a date.
What does Horsewood shipping cost?
Horsewood shipping is free in the US on the 6-bottle pack. The 2- and 3-bottle packs add a shipping fee shown at checkout. That fee is not published anywhere else.
So the checkout order summary is the only place to see your full cost. Read the shipping line before you press pay.
| Pack | Supply at 2 a day | U.S. shipping | Where to confirm |
|---|---|---|---|
| 2 bottles | 60 days | Fee shown at checkout | Order summary |
| 3 bottles | 90 days | Fee shown at checkout | Order summary |
| 6 bottles | 180 days | Free | Order summary |
The pricing page shows the price per bottle and the cost per day for each pack.
Where does Horsewood ship from and to?
Horsewood ships from the US unless the sales page names another origin. Terms for addresses outside the US are not published.
If you live abroad or in a U.S. territory, ask before you order. Do not assume a parcel will clear customs.
Ships from the US
The stated origin for orders, unless the sales page says otherwise.
Outside the US
Not published. Ask the order desk first.
Ask with your address
Call +1 (302) 200-3480 and give your full address before you order.
Import rules for herbal supplements differ by country. Some parcels get held at the border, and a held parcel still eats into your guarantee window.
How long does Horsewood delivery take?
The seller does not publish delivery times for Horsewood. We will not make up a number of days for you.
Your tracking email shows the carrier and the latest scan once the box leaves. That is the most reliable estimate you will get.
How to plan around an unknown delivery date
- Order a few days before your current bottle runs out
- Ask the order desk for an estimate for your ZIP code
- Use an email address you check every day
- Type the full street address, with any unit number
- Read the order summary once more before you pay
How do you track a Horsewood order?
You track a Horsewood order with the link in your order email. That email also holds your order ID.
Keep it safe. You need the same order ID for any change, delivery problem or refund.
Search your inbox for the confirmation. Check spam and promotions too.
Follow the link, or paste the number into the carrier's own site.
No email, or no new scan for days? Call +1 (302) 200-3480 with your order ID.
One detail trips people up. The website inbox, [email protected], cannot see orders. For tracking, use the phone line or the sales email, [email protected].
What should you do if a Horsewood parcel is late, lost or damaged?
Call the order desk with your order ID if a Horsewood parcel runs late, goes missing or arrives damaged. Keep the box and the packing until the desk tells you otherwise.
Photos and dates make the call short. Gather them before you dial.
- 1
Check the tracking
Note the last scan, its date and the carrier.
- 2
Look nearby
If it shows delivered, check with neighbors, the front desk and your mail area.
- 3
Photograph any damage
Take clear photos of the box, each bottle and each safety seal.
- 4
Call with your order ID
Phone +1 (302) 200-3480 and explain what happened.
| Problem | First move | Contact |
|---|---|---|
| No tracking update for days | Write down the last scan and its date | Order desk |
| Shows delivered, but no box | Ask neighbors and check mail rooms | Order desk |
| Seal damaged or missing | Do not use that bottle; take photos | Order desk or [email protected] |
| Wrong number of bottles | Count them and leave the seals intact | Order desk |
| No order email at all | Search spam, then call | Order desk |
What should you check when your Horsewood box arrives?
Check your Horsewood box the day it arrives. Match it to your order, then look over each bottle before the first dose.
A minute now saves a long call later. A problem you report on day one is easy to prove.
On arrival, check your Horsewood order: 0 of 6 checked
The batch check guide lists more label details to compare.
How should you store Horsewood once it arrives?
Store Horsewood away from heat, light and humidity, as the label says. Bring the box indoors soon after delivery, so it does not bake in a mailbox or on a sunny porch.
The label also says to keep the bottles out of the reach of children. A high cupboard does both jobs.
- Bring the parcel in on the day it arrives
- Keep bottles in a cupboard, not on a sunny sill
- Never leave them in a parked car
- Close the cap tightly after each dose
- Leave spare bottles sealed until you need them
Can you change a Horsewood order after checkout?
Call the order desk as soon as you spot a mistake in a Horsewood order. It handles changes, and the sooner you call, the better your chance before the box ships.
Have your order ID and the right details ready. If the parcel has already left, ask the desk what your options are.
- A typo in the street address or ZIP code
- The wrong pack size
- An add-on you did not mean to accept
- A missing apartment or unit number
Do not place a second order to fix the first one. Two orders mean two charges to untangle.
Does shipping time count against the Horsewood guarantee?
Yes. The 60-day money-back window counts from your purchase date, not from delivery. Every day the box spends in transit comes off your window.
Returns cost you postage too. Buyer pays return shipping. Use a tracked service. The brand's refund page says original shipping is not refunded.
Who do you contact about a Horsewood shipment?
Start with the order desk at +1 (302) 200-3480 for any Horsewood shipment question. It covers tracking, changes and refunds.
The sales email, [email protected], also works for order questions. The website inbox handles questions about this site only. Every channel is also on the contact page.
Tracking and refunds
Phone: +1 (302) 200-3480
Email: [email protected]
Website questions
Email: [email protected]
Mon-Fri 9:00am-5:00pm ET (website email)
Returns address
5 Times Square, Floor 18, New York, NY 10036
Office
215 Park Avenue South, Floor 13, New York, NY 10003
Horsewood shipping: common questions
Questions people type into Google and Bing, answered from the label and the sources on this page.
How long does Horsewood take to ship?
Delivery times are not published. If you need the parcel by a set date, call the order desk at +1 (302) 200-3480 before you order and ask for an estimate.
How much is shipping for Horsewood?
It depends on the pack. The 6-bottle pack ships free in the US. The 2- and 3-bottle packs add a fee shown at checkout, and that amount is not published anywhere else.
Does Horsewood ship for free?
Only the 6-bottle pack ships free, and only within the US. Read the shipping line in the order summary before you pay.
Does Horsewood ship internationally?
International shipping is not published. Call +1 (302) 200-3480 before you order from outside the US, and check your own country's import rules for herbal supplements.
How do I track my Horsewood order?
Tracking arrives in your order email. Open the link there, or call the order desk with your order ID if the email never came.
Where does Horsewood ship from?
From the US, unless the sales page says otherwise. The carrier is not named in advance, so check your tracking email.
What if my Horsewood package is lost?
Check the last tracking scan, your mail area and your neighbors first. Then call +1 (302) 200-3480 with your order ID, and keep every email about the order.
Who pays to ship a Horsewood return?
You do. The buyer pays tracked return shipping, and the brand's refund page says the original shipping fee is not refunded either.
Can I change my Horsewood shipping address after ordering?
Call the order desk at +1 (302) 200-3480 right away. It handles order changes, and a fast call gives you the most room to fix it before the box leaves.
What if my Horsewood bottle arrives with a broken seal?
Do not use it. The label says not to use the product if the safety seal is damaged or missing. Take photos and call the order desk with your order ID.
Can the website email track my Horsewood order?
No. The website inbox at [email protected] cannot see orders. Use the order desk phone line or the sales email, [email protected].
